 This section covers the
Plymouth Township Police Department Communications Unit. During the last
decade, there has been significant technological advances in the field of
communications. In response, the complexity of communicating has increased
greatly. Our Communications Unit has been successful in keeping abreast of
these advancements by utilizing state-of-the-art, digital communication systems
and techniques for the immediate delivery of vital information.
Please select a topic from the list below or scroll down to read the entire section.
Plymouth Township Police Department operates a 24-hour
communications center to serve the Plymouth Township’s residents and businesses.
 Six full-time and nine part-time dispatchers coordinate
police, fire, and emergency medical services in response to emergency and
investigative calls.
Our staff of 15 works in conjunction with Emergency
Dispatch Services (9-1-1), a division of Montgomery County, PA Department of
Public Safety, to ensure that all requests for police service are handled
efficiently and safely, 24 hours a day, 365 days a year.
Training and yearly or bi-annual certification are required
to maintain access to confidential resources and to support professional
development.
The commitment and dedication of Plymouth Township Police
dispatchers to the protection and safety of this community help make Plymouth
Township a great place to live and work.
The Plymouth Township Police Department receives hundreds
of requests (by phone and in person) for information and service each week.
When police personnel are dispatched to service calls the
dispatcher coordinates the responding units and communicates with the officers
to retrieve and provide critical information.
All police dispatchers in Plymouth Township are
dispatch-certified by the Association of Public Safety Communications Officials
(APCO) and Pennsylvania Emergency Management Association (PEMA), both required
in Montgomery County.
Additional responsibilities of police dispatchers include
assessing and updating:
-
The statewide, computerized, law information system
CLEAN (and NCIC, nationally)
-
Our records management system
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Surrounding departments and agencies
Information requested and transmitted for law enforcement
purposes includes, but is not limited to, the validity of vehicle operators, the
status of stolen vehicles, articles, missing and wanted persons as well as
national security information such as AMBER alerts and Homeland Security
bulletins.
There are several ways in which police response is
initiated:
-
A phone call to the Police Department at 610-279-1900
-
A phone call to 9-1-1
-
By electronic mail (email) from this Police Website
-
A visit to the Police Station
-
By an Officer on patrol
 When someone in Plymouth Township calls 9-1-1 we receive
information from Montgomery County Emergency Dispatch Services by computer and
are frequently connected directly with the caller.
When calling the Police Department or 9-1-1 you will be
asked to give your name and the phone number from which you are calling in
addition to the location where police are needed.
When emailing the Police Department you can send email to
any member of the Police Department by clicking on the Officer's name in the
Police Roster or on the Contact Us link available on this webpage and throughout
this website. Include as much information as possible, give a meaningful
Subject Heading and within the email provide contact information. You
SHOULD NOT consider this means of contacting the police if this is an
URGENT matter.
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Plymouth
Township
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